TERMS & CONDITIONS

By purchasing the course, you confirm that you have read and agreed to these terms.

THE COURSE

The course provides online educational content relating to Pilates. Your purchase includes access to the materials described on the sales page at the time of purchase.

You are responsible for ensuring that the course is suitable for your needs before purchasing. Please read the “Health, fitness and your responsibility” section below carefully before you buy.

HEALTH, FITNESS AND YOUR RESPONSIBILITY

This is a physical movement programme. Please read this section carefully before you purchase or take part.

This is exercise

The course involves physical movement and exercise. Taking part is physically demanding and carries the normal risks associated with any exercise programme.

It is not supervised or personalised

The course is delivered online and is pre-recorded. We are not present with you and cannot see you move, assess your technique, or monitor your health, posture, injuries or ability.

Nothing in the course is a personal assessment or personalised medical, physiotherapy, rehabilitation or fitness advice. It is not a substitute for hands-on, in-person instruction, or for medical or other professional treatment.

You confirm you are fit to take part

By purchasing and taking part, you confirm that you are in good general health, that you are physically able to take part in a movement and exercise programme, and that you are not aware of any medical reason why you should not.

Speak to a professional first

We strongly recommend that you consult your GP or a suitably qualified health professional and obtain their clearance before you begin, particularly if any of the following apply to you:

1. You have, or think you may have, an injury, illness or medical condition.

2. You are pregnant, have recently given birth, or are in the postnatal period.

3. You have had recent surgery.

4. You have high or low blood pressure, a heart condition or another cardiovascular condition.

5. You are new to exercise or returning to exercise after a long break.

6. You are taking medication or have symptoms that may affect your ability to exercise safely.

This course is not suitable for everyone

The course includes movements that involve loaded or repeated spinal flexion, as well as other loaded and weight-bearing movements.

It is not suitable for you, and you should not take part without specific clearance and guidance from your doctor or a suitably qualified health professional, if you have, or think you may have:

1. Osteoporosis or osteopenia, including reduced bone density.

2. A current or previous disc injury, including a bulging, herniated, prolapsed or “slipped” disc.

3. A spinal fracture, spinal instability or another spinal condition.

4. Any other condition for which loaded flexion, weight-bearing or the movements shown are contraindicated.

For these conditions, the movements in this course could worsen your symptoms or cause serious injury.

If you are in any doubt about whether the course is safe for you, do not begin until you have taken professional advice.

You take full responsibility for your own body

You take part voluntarily and at your own risk. You are responsible for your own body, safety and wellbeing throughout the course.

You must:

1. Work within your own ability, range and comfort at all times.

2. Move at your own pace and never push into pain.

3. Stop immediately and seek medical advice if you experience pain, dizziness, faintness, breathlessness, chest discomfort or another warning sign.

4. Ensure that your space, surface and any equipment you use are safe and suitable before you begin.

You accept the risks

To the fullest extent permitted by law, you accept responsibility for your own physical wellbeing and for any consequences arising from your participation.

This does not affect the “Liability” section below or your statutory rights. Nothing in these terms excludes or limits our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence.

By purchasing, you confirm that you have read and understood this section, that you meet the health requirements set out above, and that you accept responsibility for taking part safely and for your own physical wellbeing.

COURSE ACCESS

Access will be provided to the email address used when placing your order.

You will receive access for 12 months from the date of purchase.

You are responsible for providing accurate information and keeping your login details secure. Access is provided to the named purchaser only.

PERSONAL USE AND SHARING

Your purchase gives you a personal, limited and non-transferable licence to access and use the course.

You must not:

1. Share your username, password or course access with another person.

2. Allow another person to use your account.

3. Copy, reproduce or distribute course materials.

4. Record, download or screenshot course content unless a download is specifically provided.

5. Upload course materials to another website, platform, group or file-sharing service.

6. Sell, sublicense or commercially exploit any part of the course.

7. Use the materials to create a competing course, training product or membership.

Each person accessing the course must purchase their own place.

We may suspend or permanently remove your access if we reasonably believe that you have shared, copied or misused the course materials.

No refund will be provided where access has been removed because of a serious breach of these terms.

INTELLECTUAL PROPERTY

All course videos, photographs, templates, downloads, written materials, graphics, branding and other content remain the intellectual property of the relevant copyright owner.

Purchasing the course does not transfer ownership of any intellectual property to you.

You may use the course materials for your own personal learning and within your own business, where applicable.

You may not reproduce or distribute them to clients, employees, team members or another third party unless written permission has been provided.

PAYMENT

The price will be shown before you complete your purchase. Payment must be made in full unless a payment plan is offered.

Where you choose a payment plan, you remain responsible for all agreed payments.

A payment plan divides the total course price into instalments. It is not a monthly subscription that can be cancelled after access has been provided.

Failed or overdue payments may result in your course access being suspended until payment is received.

IMMEDIATE ACCESS AND CANCELLATION RIGHTS

By purchasing the course and requesting immediate access, you expressly consent to the digital content being supplied before the end of the statutory 14-day cancellation period.

You acknowledge that your right to cancel will be lost once access to the digital content begins.

This refund policy does not affect your statutory rights.

Where the digital content is faulty, unavailable for an unreasonable period or materially different from its description, please contact hello.connectedbody@gmail.com so that we can investigate and provide an appropriate remedy.

COURSE RESULTS

The course provides education, information and guidance. We do not guarantee that you will achieve a particular physical, fitness, health, wellbeing or personal result.

Your results will depend on factors including your health, fitness level, experience, decisions, effort and implementation of the course content.

Nothing within the course constitutes legal, financial, tax, medical or other regulated professional advice.

COURSE UPDATES AND AVAILABILITY

We may update course content to improve its accuracy, quality or relevance.

We may replace or remove individual lessons, resources or features where reasonably necessary, provided that the overall purpose and value of the course are not materially reduced.

Access may occasionally be interrupted because of maintenance, technical issues or circumstances outside our reasonable control.

COMMUNITY ACCESS

Where the course includes access to a group, community or discussion area, you agree to communicate respectfully and lawfully.

You must not harass other members, share their confidential information, send unsolicited promotions or post unlawful or offensive content.

We may remove content or revoke community access where these rules are breached.

ACCOUNT TERMINATION

We may suspend or terminate access if you:

1. Share your account or course materials.

2. Attempt to copy, sell or distribute the course.

3. Fail to make an agreed payment.

4. Use the course or community unlawfully.

5. Seriously or repeatedly breach these terms.

Termination does not remove any outstanding payment obligations.

LIABILITY

Nothing in these terms excludes or limits liability where doing so would be unlawful.

This includes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence and your statutory consumer rights.

We are not responsible for losses caused by your reliance on the course without obtaining appropriate professional advice, including medical advice about your fitness to take part.

We are not responsible for business losses, loss of income, loss of profits, loss of opportunities or indirect losses that were not reasonably foreseeable when you purchased the course.

PRIVACY

We will handle your personal information in accordance with our Privacy Policy, available at [insert privacy policy link].

COMPLAINTS

Please send complaints to hello.connectedbody@gmail.com.

We will aim to acknowledge your complaint within five working days and respond within a reasonable timeframe.

GOVERNING LAW

These terms are governed by the laws of England.

Any dispute will be dealt with by the courts that have jurisdiction under applicable consumer law.

CONNECTED BODY PRIVACY POLICY

Last updated: July 2026

At Connected Body, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it and your rights when you use our website, purchase our courses or contact us.

WHO WE ARE

Connected Body is an online movement and wellbeing programme created and operated jointly by Rebecca Pearce and Lucy Walton.

As joint owners of Connected Body, we are responsible for the personal information you share with us.

If you have any questions about this Privacy Policy, please contact us at:

Email: hello.connectedbody@gmail.com

INFORMATION WE COLLECT

We may collect:

1. Your name.

2. Your email address.

3. Billing information, which is processed securely through Stripe or another payment provider.

4. Information you provide when contacting us.

5. Course progress and account information.

6. Website analytics and cookie information.

We do not store your payment card details.

HOW WE USE YOUR INFORMATION

We use your information to:

1. Provide access to your Connected Body course.

2. Process payments.

3. Send important course updates.

4. Respond to your enquiries.

5. Improve our website and course content.

6. Send occasional emails about Connected Body products or updates. You can unsubscribe at any time.

SHARING YOUR INFORMATION

We only share your information with trusted service providers who help us operate Connected Body, such as:

1. Systeme.io, our course platform.

2. Stripe, for payment processing.

3. Google, for email services.

4. Website hosting providers.

We never sell your personal information.

DATA STORAGE

Your information is stored securely using trusted third-party platforms.

We take reasonable steps to keep your information safe and only retain it for as long as necessary.

YOUR RIGHTS

Depending on where you live, you may have the right to:

1. Access your personal information.

2. Correct inaccurate information.

3. Request the deletion of your information.

4. Withdraw your consent to receive marketing emails.

5. Request a copy of your personal data.

To exercise any of these rights, please email hello.connectedbody@gmail.com.

COOKIES

Our website may use cookies to improve your browsing experience and help us understand how visitors use the website.

You can manage or disable cookies through your browser settings.

INTERNATIONAL USERS

Connected Body is available worldwide.

By using our website or purchasing our courses, you understand that your information may be processed in the United Kingdom or in countries where our trusted service providers operate.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Any changes will be published on this page with the updated revision date.

CONTACT US

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: hello.connectedbody@gmail.com

Thank you for trusting Connected Body. We are committed to protecting your privacy while supporting your movement journey.